Course Overview

• To provide managers with the necessary skills required dealing effectively with the conceptual and human dimensions of management
• Emphasis is placed on human behavior and the interaction among managers and followers in organizational settings.
• Case analyses are engaged to focus on developing the participant’s ability to manage individuals, groups and organizational processes
• For those aspiring to enhance their management and leadership capabilities, NLP has fast become a valuable skills plug-in that many professionals use to extend and fine-tune their ability to coach, encourage, motivate, and manage those whom they have positive influence over
• A range of alternate leadership styles according to developmental level of people
• How to build better rapport across departments, teams and with customers
• How to communicate with other people on different psychological levels

Learning Objective (At the end of the workshop, participants will be able to.)

• Understand the core foundations of NLP and use them in enhancing their people management skills
• Resolve workplace grievances, conflicts and problems related with people issues
• Manage, lead, inspire, motivate and develop their subordinates effectively
• Understand the basis of human relations, human behavior and human motivation, thus adopting the most appropriate strategies when dealing with people
• Select and apply the most suitable leadership styles, motivation tools, communication strategies and persuasion principles when dealing with people

Benefits to Participants

•  Provide the participants with fresh perspectives and strategies in enhancing their skills and competencies in effectively leading, managing and motivating people.

Targeted Audience

• This program is specially customized for managers, supervisors and anyone in a leadership position.