Social Style

Course Overview

  • The goals are to understand and incorporate the 4 different communication approaches when interacting with people according to the 4 Behavioural Styles
  • Focus on ASK critical areas: Attitude Skill Knowledge
  • The course is designed and delivered for maximum learning in a comprehensive,  interactive and fun way
  • It comprises informative knowledge transfer via various training modes, exercises, group activities and simulation

 

Learning Objective (At the end of the workshop, participants will be able to..)

  • Acknowledge the importance of being versatile when dealing with others
  • Understand their individual behaviour styles and how they can be versatile to others
  • Outline the key factors in differentiating the 4 social styles, the characteristic traits as well as the major and minor elements
  • Demonstrate how to read the signs to make the other person feel comfortable
  • Handle predictable patterns in response to a stressful condition without damaging the relationship

 

Benefits to Participants

  • Become a versatile sales person that leads to increased sales, commitment and support from the  external customers, internal business partners and senior leadership team;
  • Become a trusted advocate and gain customers’ loyalty that results in long term business relationships

 

Targeted Audience

  • This program is specially customized for pharma industry

Course Teachers

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