Social Style
Course Overview
- The goals are to understand and incorporate the 4 different communication approaches when interacting with people according to the 4 Behavioural Styles
- Focus on ASK critical areas: Attitude Skill Knowledge
- The course is designed and delivered for maximum learning in a comprehensive, interactive and fun way
- It comprises informative knowledge transfer via various training modes, exercises, group activities and simulation
Learning Objective (At the end of the workshop, participants will be able to..)
- Acknowledge the importance of being versatile when dealing with others
- Understand their individual behaviour styles and how they can be versatile to others
- Outline the key factors in differentiating the 4 social styles, the characteristic traits as well as the major and minor elements
- Demonstrate how to read the signs to make the other person feel comfortable
- Handle predictable patterns in response to a stressful condition without damaging the relationship
Benefits to Participants
- Become a versatile sales person that leads to increased sales, commitment and support from the external customers, internal business partners and senior leadership team;
- Become a trusted advocate and gain customers’ loyalty that results in long term business relationships
Targeted Audience
- This program is specially customized for pharma industry
Course Teachers
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